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Get On Model Q2

for delivery riders and gig workers

Subscribe

Status: Available

Please note: ALL subscribers must pick-up their ebike at Zygg;
ALL subscribers must finish their subscription by returning the ebike to Zygg.

4 Week Rental

$59 /week

Minimum 4 week commitment
Early termination fees apply
$200 refundable deposit

12 Week Rental

$45 /week

Minimum 12 week commitment
Early termination fees apply
$200 refundable deposit

> Purchase options

  • Great deals on buying your own model Q2 / Velec Citi 350 dual battery

  • Buy - $799

  • Rent-to-Own - $250/mo. for 3 months + $99

  • Refurbished 2021 models

  • See all Velec Citi 350 Purchase Options

+ Add Ons

Food Delivery Bag


Exterior dimensions:
Depth x Width x Height
14x16x18" or 35.5x40.5x45.5cm
+ $75

Helmet

Select from a collection of helmets suitable for ebikes from our shop.
+ $85

Theft Protection

$350 instead of $1,000
+ $500 for battery
More details >
+ $25 /month or
+ $8 /week

Extra Battery + Charger

The Q2 is a double-battery ebike. Add an extra (3rd) battery to extend your range by up to 55km. Comes with an extra charger.
+ $50 /month or
+ $15 per week
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  Service Area

  • Burnaby, New West., North Van., Richmond & Vancouver:

    • Personal Subscriptions: Zygg provides home delivery and servicing/swaps

    • Delivery/commercial Subscriptions: Currently offering shop pickup and servicing only

  • Central City, Surrey: Zygg provides twice-a-week service for Fraser Health, PHC and PHSA employees only

  • Delta, Surrey, Port Moody, Coquitlam, Port Coquitlam: Currently offering shop pickup and servicing only.

Things to know

  • Read our Subscription Agreement.

  • Your account should be approved within 1 business day and then you can choose your pickup time.

  • All subscriptions will start the day that you get your ebike. Your billing cycle will be adjusted accordingly.

  • All subscribers must pick-up and return their ebike at the Zygg shop.

  • We do not provide home service/swaps and only will service or swap from our 345 Sorauren location.

  • If you end your subscription before fulfilling the minimum number of weeks that you committed to, early cancellation fees apply: $100 on the 4 Week Plan / $150 on the 12 Week Plan.

Eligibility

  • You must be 21 years old to ride a Zygg e-bike, and in Ontario you MUST wear a helmet on an e-bike. (We have a few models to choose from if you need a new one.)

  • Pay with a credit card from a Canadian bank in your name. (To use a debit or prepaid card you must make a deposit of $250 minimum or as Zygg deems required based on your credit history.)

  • Photo ID with your home address, or Photo ID + valid current proof of address (utility bill, phone bill, mailed bank or credit card statement).

  • Only available to those with a home address in the City of Toronto (M postal code) at this time (inc. Etobicoke, East York, North York, Scarborough and York).

Things to know

  • Read our Subscription Agreement.

  • When ending a subscription your ebike MUST be returned in person at the Zygg office within office hours. Pick-up at your home is NOT included.

  • All subscriptions will start the day that you get your ebike. Your billing cycle will be adjusted accordingly.

  • The Annual and 3 Months Plan have a minimum commitment of 12 months and 3 months respectively. If you end your subscription before this date, early termination fees apply.